Rules & Regulations

Rules & Regulations Standard Customers

Dear customer,

Thank you for registering for an Arubus Smartcard. We will soon announce the Recharge points in different areas around Aruba in order to make this process much easier for you. As an introduction you will receive 20 free trips on your smart card. The value for each trip is Afl 2,50. Each time you swipe your card on the smart card reader on the bus, Afl 2,50 will be deducted from you balance.

The Arubus Smart card that you just received remains property of Arubus N.V. and will be confiscated in case of misuse. Please do not let other person(s) use your card otherwise it will be confiscated and you will not be eligible to receive another card for a period of 6 months. If the card is stolen or lost please report immediately to our main office at 520-2300. Stolen or lost card will be deactivated during office hours after date of report. If your smart card is lost or damaged a Afl 25,00 fee must be paid in order to get a new card. Please take good care of this card to avoid paying for a replacement card.


Apreciable cliente,

Danki pa registra pa un Arubus Smartcard. Pronto nos lo anuncia e punto nan di Recarga den diferente bario nan di Aruba pa asina hasi e proceso aki mas facil pa bo persona. Como introduccion nos ta ofrece 20 trip gratis riba bo smart card. E valor pa cada trip ta di Afl 2,50. Cada biaha bo pasa bo carchi na e smart card reader den bus, Afl 2,50 lo wordo desconta di bo saldo.

E Arubus Smartcard cu bo a caba di ricibi ta keda propiedad di Arubus N.V. y lo wordo confisca den caso di mal uso. No laga otro persona haci uso di bo Smartcard, pasobra e lo wordo confisca, y pa 6 luna largo bo lo no hanje back. Si bo smartcard wordo perdi of horta bo mester tuma contacto de imediato cu nos oficina principal na: 520-2300 pa raporta esaki. Smartcard cu wordo perdi of horta lo wordo desactiva durante e siguiente ora di oficina, despues cu e wordo raporta. Si bo perde of danja bo smart card lo cobra 25 florin pa hanja un nobo. Por fabor cuida e carchi aki hopi bon pa evita di paga pa un carchi nobo.


Rules & Regulations Student Customers

Dear student,

Thank you for registering for an Arubus Smartcard. We will soon announce all the Recharge points all around Aruba in order to make the recharge process much easier for you. Keep in mind that the student rate of Afl 1,25 is only valid during school period from 5:00 AM till 11:00 PM. If you use your card after 11:00 PM till 5:00 AM, the regular rate of Afl 2,50 will deducted from your card. The regular rate is also valid during weekends and holidays. Students exempted by Directie Onderwijs can only use their card during school period.

The Arubus Smart card that you just received remains property of Arubus N.V. and will be confiscated in case of misuse. Please do not let other person(s) use your card otherwise it will be confiscated and you will not be eligible to receive another card for a period of 6 months. If the card is stolen or lost please report immediately to our main office at 520-2300. Stolen or lost card will be deactivated during office hours after date of report. If your smart card is lost or damaged a 25 florins fee must be paid in order to get a new card. Please take good care of this card to avoid paying for a replacement card. Students exempted by Directie Onderwijs can only use their card during school period for a total of 4 trips per day.


Apreciable studiante,

Danki pa registra pa un Arubus Smartcard. Pronto nos lo anuncia tur e punto nan di Recharge rond di Aruba pa asina hasi e proceso di recharge mas facil pa bo. Tene na cuenta cu e tarifa di studiante di Afl. 1,25 ta valido solamente durante temporada escolar di 5:00 AM te 11:00 PM. Si bo usa bo carchi despues di 11:00 PM te cu 5:00 AM e tarifa regular di Afl. 2,50 lo wordo desconta di bo carchi. E tarifa regular ta valido tambe den weekend y dia nan di vakantie. Studiante nan cu ta hanja vrijstelling for di Directie Onderwijs por solamente usa nan carchi durante temporada di school pa un total di 4 trip pa dia.

E Arubus Smartcard cu bo a caba di ricibi ta keda propiedad di Arubus N.V. y lo wordo confisca den caso di mal uso. No laga otro persona haci uso di bo Smartcard ,pasobra e lo wordo confisca, y pa 6 luna largo bo lo no hanje back. Si bo smartcard wordo perdi of horta bo mester tuma contacto de imediato cu nos oficina principal na : 520-2300 pa raporta esaki. Smartcard cu wordo perdi of horta lo wordo desactiva durante e siguiente ora di oficina, despues cu e wordo raporta. Si bo perde of danja bo smart card lo cobra 25 florin pa hanja un nobo. Por fabor cuida e carchi aki hopi bon pa evita di paga pa un carchi nobo.


 Rules & Regulations 60Plus Customers

Dear customer,

Thank you for registering for an Arubus Smartcard. We will soon announce the Recharge points in different areas around Aruba in order to make the recharge process much easier for you. As a 60 Plusser you have the right on 40 free trips per month. If you use all your free trips you can always recharge your card and add money to it. Keep in mind that only the money you recharged to your card will rollover to the next month. Unused free trips will not rollover to the next month and will expire at the beginning of the next month. The money you recharged to your smart card is valued at Afl 2,50 per trip. That means that if you swipe your card on the smart card reader on the bus, Afl 2,50 will be deducted from you card in case you don’t have any more free trips.

The Arubus Smart card that you just received remains property of Arubus N.V. and will be confiscated in case of misuse. Please do not let other person(s) use your card otherwise it will be confiscated and you will not be eligible to receive another card for a period of 6 months. If the card is stolen or lost please report immediately to our main office at 520-2300. Stolen or lost card will be deactivated during office hours after date of report. If your smart card is lost or damaged a 25 florins fee must be paid in order to get a new card. Please take good care of this card to avoid paying for a replacement card.


Apreciable cliente,

Danki pa registra pa un Arubus Smartcard. Pronto nos lo anuncia e punto nan di Recharge den diferente bario nan di Aruba pa asina hasi e proceso di recharge mas facil pa bo. Como 60 Plusser bo tin derecho di 40 trip gratis pa luna. Si encaso bo usa tur bo trip nan den un luna, bo por recarga bo smart card y pone placa riba dje pa sigi usa esaki te ora bo hanja e 40 trip nan gratis e siguiente luna. Tene cuenta cu solamente e placa cu bo a recarga riba bo smart card lo pasa over pa e siguiente luna. E trip nan gratis cu a resta di e luna anterior lo caduca na comienzo di e luna siguiente. E valor pa cada trip ta di Afl 2,50. Esey kiermeen cu cada biaha bo pasa bo carchi na e smart card reader den bus, Afl 2,50 lo wordo desconta di bo saldo si encaso bo no tin mas trip gratis.

E Arubus Smartcard cu bo a caba di ricibi ta keda propiedad di Arubus N.V. y lo wordo confisca den caso di mal uso. No laga otro persona haci uso di bo Smartcard ,pasobra e lo wordo confisca, y pa 6 luna largo bo lo no hanje back. Si bo smartcard wordo perdi of horta bo mester tuma contacto de imediato cu nos oficina principal na : 520-2300 pa raporta esaki. Smartcard cu wordo perdi of horta lo wordo desactiva durante e siguiente ora di oficina, despues cu e wordo raporta. Si bo perde of danja bo smart card lo cobra 25 florin pa hanja un nobo. Por fabor cuida e carchi aki hopi bon pa evita di paga pa un carchi nobo.